Monday, February 7, 2011

Audience and the ePortfolio Video Project

From Lannon, John. Technical Communication, 11th Ed. Page 34.
  1. Who wants the document? Who else will read it?
  2. What is the purpose of the document?
  3. Why do people want the document? How will they use it?
  4. What is the primary audience’s technical background? The secondary audience’s?
  5. What tasks must users accomplish successfully?
  6. In what setting will the document be used?
  7. Are there any possible hazards or sources of error?
  8. What exactly does the audience need to know, and in what format? How much is enough?
  9. When is the document due?

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